Software replicates. Trust does not. Every company deploying AI right now will eventually need a standing layer of human oversight around the decisions AI is making for them. That layer is what we build.
Your team is already using AI. The procurement record won't show it — the actual usage lives in browser tabs, personal accounts, and tools paid for on someone's card. By the time something goes wrong, the question on your desk is not "what does our policy say" but "who decided this, what data did they feed it, and who signed off."
A dashboard cannot answer that question. The answers live in conversations, judgment calls, and the documentation nobody had time to keep. The work of producing those answers — before you need them, not after — is what a standing human layer does.
When something does go public — a biased hiring decision, a leaked customer record, a hallucinated claim in a contract — the difference between a contained incident and a board-level event is whether you can show who was responsible, what oversight was in place, and what evidence supports your account of it. That trail has to exist before the incident. Building it is the job.
The regulators arriving in this space — EU AI Act Article 14, ISO 42001, the state-level US laws in flight — are all asking for the same thing in different vocabularies: documented human oversight, named accountability, evidence of process. The work we do covers that ground regardless of which framework eventually applies to you.
Every engagement runs on the same operating principles. We didn't invent these — they're how serious professional services firms have always worked. But they're worth naming, because most consultancies in this space don't follow them.
Every engagement is led by a named advisor who has actually done the work — not a generalist, not a deck-maker. The person who scopes your engagement is the person who delivers it. No partner-then-junior handoff.
Founder of Human in the Loop Services LLC and architect of the GovernMy.ai compliance platform. Leads every Human in the Loop Services engagement personally — discovery through delivery. Translates between regulatory frameworks (EU AI Act, ISO 42001, Colorado AI Act, NIST AI RMF) and the operational reality of helping mid-market firms answer the question: "what AI do we actually have?"
30-minute call. We listen, we ask questions, and we tell you which service fits — or whether we're not the right fit. Either way, you'll know more than you did before the call.