Privacy Policy
Last updated: June 15, 2026
Introduction
Human in the Loop Services LLC ("HLS," "we," "us," or "our") is a Wisconsin limited liability company that provides AI oversight, audit, and operational advisory services, and operates the website at humanintheloopservices.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or engage us for services.
By using the Site, you agree to the collection and use of information in accordance with this policy. Information you share with us during a paid engagement is additionally governed by the confidentiality terms of your signed Master Services Agreement and Statement of Work, which control in the event of any conflict with this policy.
Information We Collect
Information you provide
We collect information you voluntarily give us, including:
- Inquiry details: Your name, email address, company, role, the type of engagement you're exploring, services of interest, timeline, and any context you include when you submit our contact form or email us.
- Worksheet and resource requests: The email address (and any details) you provide to receive a worksheet, quick-scan resource, or other download.
- Survey responses: Information you choose to share if you complete one of our research or willingness-to-pay surveys.
- Scheduling information: Details you provide when booking a discovery or working call through our third-party scheduling tool.
- Engagement materials: During a paid engagement, you may share information about your AI tools, systems, data flows, internal documents, and personnel as part of the work.
Information collected automatically
When you visit the Site, we automatically collect limited technical information:
- Usage data: Pages viewed, links clicked, and time spent on the Site.
- Device information: Browser type, operating system, and general device characteristics.
- Log data: IP address, access times, and referring URLs.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and prepare for our conversation;
- Deliver the resources, worksheets, or services you request;
- Perform and manage service engagements you've contracted us for;
- Send you relevant follow-up about a resource you requested or a service you're considering;
- Understand how the Site is used so we can improve it;
- Maintain the security and integrity of the Site; and
- Comply with our legal and contractual obligations.
Confidentiality of Engagement Materials
Your engagement data is yours. The AI inventories, internal documents, and operational details you share with us during an audit or engagement are treated as confidential. We use them solely to perform the work you've contracted, handle them under the confidentiality terms of your signed agreement, and never sell them or use them for marketing. We do not share your engagement materials with third parties except subcontractors or tools bound by equivalent confidentiality obligations, or where required by law.
How We Share Information
We do not sell your personal information. We share information only in these circumstances:
- Service providers: With third parties that help us operate, such as email delivery, website hosting, analytics, and call scheduling — each only to the extent needed to provide their service.
- Legal requirements: When required by law, regulation, legal process, or to protect our rights, safety, or property.
- Business transfers: In connection with a merger, acquisition, financing, or sale of all or part of our business.
Third-Party Services
The Site and our operations rely on third-party services that maintain their own privacy policies, which may include:
- Vercel — website hosting and delivery;
- Google Analytics — usage measurement;
- Calendly — discovery-call scheduling;
- An email service provider — to send the resources and follow-ups you request.
We are not responsible for the privacy practices of these providers; we encourage you to review their policies.
Data Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), access controls, and limiting who can view the information you share. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Data Retention
We keep inquiry and resource-request information only as long as needed to respond to you, deliver what you requested, and maintain our business records, unless a longer period is required by law. Engagement materials are retained in accordance with your signed agreement. You can ask us to delete your information at any time (see "Your Rights and Choices").
Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you;
- Correct information that is inaccurate or incomplete;
- Delete your personal information, subject to legal retention obligations;
- Opt out of follow-up communications at any time.
To exercise any of these, email us at hello@humanintheloopservices.com.
Cookies and Analytics
We use cookies and similar technologies to remember your preferences and understand how the Site is used. You can control or disable cookies through your browser settings; some features of the Site may not function as intended if you do.
Children's Privacy
The Site and our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Email: hello@humanintheloopservices.com
- Mailing address: Human in the Loop Services LLC, 2800 E. Enterprise Ave, Ste 333, Appleton, WI 54913